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Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2018

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
251,330 1.5 % $18.38 $38,220 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.84 $14.14 $17.32 $21.50 $26.62
Annual Wage (2) $24,620 $29,420 $36,020 $44,710 $55,360


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 80,560 8.92 $16.55 $34,430
Credit Intermediation and Related Activities (5221 And 5223 only) 23,680 1.18 $18.68 $38,850
Nondepository Credit Intermediation 23,290 3.78 $18.35 $38,180
Management of Companies and Enterprises 15,790 0.67 $19.76 $41,100
General Medical and Surgical Hospitals 8,690 0.16 $18.93 $39,380

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 80,560 8.92 $16.55 $34,430
Nondepository Credit Intermediation 23,290 3.78 $18.35 $38,180
Credit Intermediation and Related Activities (5221 And 5223 only) 23,680 1.18 $18.68 $38,850
Office Administrative Services 5,290 1.07 $18.50 $38,480
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 7,890 0.82 $19.17 $39,880

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 480 0.44 $30.08 $62,560
Electric Power Generation, Transmission and Distribution 1,140 0.29 $26.59 $55,310
Semiconductor and Other Electronic Component Manufacturing 80 0.02 $25.97 $54,010
Water, Sewage and Other Systems 40 0.08 $23.99 $49,900
Apparel, Piece Goods, and Notions Merchant Wholesalers 370 0.24 $23.88 $49,670


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 28,350 2.34 1.35 $17.59 $36,590
California 22,510 1.32 0.76 $21.32 $44,340
Florida 18,820 2.19 1.26 $17.34 $36,070
New York 16,090 1.71 0.99 $20.34 $42,310
Ohio 11,800 2.18 1.25 $17.26 $35,900




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 2,780 6.58 3.79 $15.66 $32,570
Kansas 4,610 3.35 1.93 $16.18 $33,640
Utah 4,690 3.22 1.86 $16.10 $33,500
South Carolina 6,610 3.21 1.85 $17.16 $35,700
Arizona 8,130 2.91 1.68 $17.51 $36,430




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 300 0.42 0.24 $30.87 $64,210
Massachusetts 5,000 1.40 0.81 $22.02 $45,810
Alaska 360 1.14 0.65 $21.90 $45,540
Connecticut 1,900 1.14 0.66 $21.81 $45,360
New Jersey 5,210 1.29 0.74 $21.76 $45,260





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 13,200 1.39 0.80 $23.04 $47,920
Dallas-Fort Worth-Arlington, TX 12,310 3.45 1.99 $17.90 $37,230
Los Angeles-Long Beach-Anaheim, CA 9,850 1.61 0.93 $21.20 $44,100
Chicago-Naperville-Elgin, IL-IN-WI 7,920 1.71 0.98 $19.04 $39,610
Phoenix-Mesa-Scottsdale, AZ 7,290 3.55 2.04 $17.36 $36,100
Atlanta-Sandy Springs-Roswell, GA 6,590 2.46 1.41 $18.83 $39,160
Houston-The Woodlands-Sugar Land, TX 6,270 2.10 1.21 $17.90 $37,240
Miami-Fort Lauderdale-West Palm Beach, FL 5,740 2.22 1.28 $19.73 $41,030
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 5,430 1.91 1.10 $19.08 $39,690
Boston-Cambridge-Nashua, MA-NH 4,560 1.65 0.95 $21.54 $44,800




Metropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Sebring, FL 310 11.83 6.81 $12.18 $25,340
Sioux Falls, SD 1,670 10.78 6.21 $15.63 $32,510
San Angelo, TX 380 8.24 4.75 $16.04 $33,360
Coeur d'Alene, ID 390 6.34 3.65 $15.44 $32,120
Cleveland, TN 280 6.16 3.55 $10.81 $22,480
Lakeland-Winter Haven, FL 1,260 5.75 3.31 $12.22 $25,410
Buffalo-Cheektowaga-Niagara Falls, NY 3,160 5.73 3.30 $15.68 $32,620
Salt Lake City, UT 3,860 5.41 3.12 $15.90 $33,080
Des Moines-West Des Moines, IA 1,990 5.39 3.10 $17.58 $36,560
Jacksonville, FL 3,480 5.06 2.92 $15.42 $32,080




Top paying metropolitan areas for this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
San Francisco-Oakland-Hayward, CA 2,340 0.97 0.56 $26.01 $54,100
Bridgeport-Stamford-Norwalk, CT 280 0.68 0.39 $24.52 $51,000
San Jose-Sunnyvale-Santa Clara, CA 860 0.77 0.44 $24.26 $50,460
Napa, CA 30 0.42 0.24 $23.87 $49,640
Boulder, CO 120 0.63 0.37 $23.47 $48,820
Midland, MI 30 0.99 0.57 $23.40 $48,670
Pittsfield, MA 80 1.87 1.08 $23.38 $48,620
Santa Fe, NM 40 0.59 0.34 $23.21 $48,270
Danbury, CT (8) (8) (8) $23.15 $48,160
Washington-Arlington-Alexandria, DC-VA-MD-WV 3,310 1.06 0.61 $23.12 $48,080

Nonmetropolitan areas with the highest employment in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Southeast Coastal North Carolina nonmetropolitan area 740 2.97 1.71 $16.51 $34,340
East South Dakota nonmetropolitan area 590 4.51 2.60 $15.93 $33,140
Kansas nonmetropolitan area 570 1.44 0.83 $16.65 $34,620
South Central Kentucky nonmetropolitan area 440 2.58 1.49 (8) (8)
South Georgia nonmetropolitan area 400 2.16 1.24 $12.89 $26,810

Nonmetropolitan areas with the highest concentration of jobs and location quotients in this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
East South Dakota nonmetropolitan area 590 4.51 2.60 $15.93 $33,140
Southeast Coastal North Carolina nonmetropolitan area 740 2.97 1.71 $16.51 $34,340
South Central Kentucky nonmetropolitan area 440 2.58 1.49 (8) (8)
Southeast Mississippi nonmetropolitan area 370 2.44 1.40 $16.92 $35,200
South Georgia nonmetropolitan area 400 2.16 1.24 $12.89 $26,810

Top paying nonmetropolitan areas for this occupation:

Nonmetropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Alaska nonmetropolitan area 50 0.47 0.27 $24.54 $51,040
Hawaii / Kauai nonmetropolitan area 60 0.59 0.34 $23.27 $48,390
Central East New York nonmetropolitan area 80 0.50 0.29 $22.14 $46,050
Eastern Washington nonmetropolitan area 40 0.44 0.25 $22.11 $45,990
Maryland nonmetropolitan area 50 0.79 0.46 $21.59 $44,910


About May 2018 National, State, Metropolitan, and Nonmetropolitan Area Occupational Employment and Wage Estimates

These estimates are calculated with data collected from employers in all industry sectors, all metropolitan and nonmetropolitan areas, and all states and the District of Columbia. The top employment and wage figures are provided above. The complete list is available in the downloadable XLS files.

The percentile wage estimate is the value of a wage below which a certain percent of workers fall. The median wage is the 50th percentile wage estimate--50 percent of workers earn less than the median and 50 percent of workers earn more than the median. More about percentile wages.


(1) Estimates for detailed occupations do not sum to the totals because the totals include occupations not shown separately. Estimates do not include self-employed workers.

(2) Annual wages have been calculated by multiplying the hourly mean wage by a "year-round, full-time" hours figure of 2,080 hours; for those occupations where there is not an hourly wage published, the annual wage has been directly calculated from the reported survey data.

(3) The relative standard error (RSE) is a measure of the reliability of a survey statistic. The smaller the relative standard error, the more precise the estimate.

(8) Estimate not released.

(9) The location quotient is the ratio of the area concentration of occupational employment to the national average concentration. A location quotient greater than one indicates the occupation has a higher share of employment than average, and a location quotient less than one indicates the occupation is less prevalent in the area than average.


Other OES estimates and related information:

May 2018 National Occupational Employment and Wage Estimates

May 2018 State Occupational Employment and Wage Estimates

May 2018 Metropolitan and Nonmetropolitan Area Occupational Employment and Wage Estimates

May 2018 National Industry-Specific Occupational Employment and Wage Estimates

May 2018 Occupation Profiles

Technical Notes

 

Last Modified Date: March 29, 2019