Department of Labor Logo United States Department of Labor
Dot gov

The .gov means it's official.
Federal government websites often end in .gov or .mil. Before sharing sensitive information, make sure you're on a federal government site.

Https

The site is secure.
The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely.

Occupational Employment and Wage Statistics

Occupational Employment and Wages, May 2018

43-3011 Bill and Account Collectors

Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.


National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1) Employment
RSE (3)
Mean hourly
wage
Mean annual
wage (2)
Wage RSE (3)
251,330 1.5 % $18.38 $38,220 0.4 %

Percentile wage estimates for this occupation:

Percentile 10% 25% 50%
(Median)
75% 90%
Hourly Wage $11.84 $14.14 $17.32 $21.50 $26.62
Annual Wage (2) $24,620 $29,420 $36,020 $44,710 $55,360


Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 80,560 8.92 $16.55 $34,430
Credit Intermediation and Related Activities (5221 And 5223 only) 23,680 1.18 $18.68 $38,850
Nondepository Credit Intermediation 23,290 3.78 $18.35 $38,180
Management of Companies and Enterprises 15,790 0.67 $19.76 $41,100
General Medical and Surgical Hospitals 8,690 0.16 $18.93 $39,380

Industries with the highest concentration of employment in this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Business Support Services 80,560 8.92 $16.55 $34,430
Nondepository Credit Intermediation 23,290 3.78 $18.35 $38,180
Credit Intermediation and Related Activities (5221 And 5223 only) 23,680 1.18 $18.68 $38,850
Office Administrative Services 5,290 1.07 $18.50 $38,480
Accounting, Tax Preparation, Bookkeeping, and Payroll Services 7,890 0.82 $19.17 $39,880

Top paying industries for this occupation:

Industry Employment (1) Percent of industry employment Hourly mean wage Annual mean wage (2)
Natural Gas Distribution 480 0.44 $30.08 $62,560
Electric Power Generation, Transmission and Distribution 1,140 0.29 $26.59 $55,310
Semiconductor and Other Electronic Component Manufacturing 80 0.02 $25.97 $54,010
Water, Sewage and Other Systems 40 0.08 $23.99 $49,900
Apparel, Piece Goods, and Notions Merchant Wholesalers 370 0.24 $23.88 $49,670


Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.





States with the highest employment level in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
Texas 28,350 2.34 1.35 $17.59 $36,590
California 22,510 1.32 0.76 $21.32 $44,340
Florida 18,820 2.19 1.26 $17.34 $36,070
New York 16,090 1.71 0.99 $20.34 $42,310
Ohio 11,800 2.18 1.25 $17.26 $35,900




States with the highest concentration of jobs and location quotients in this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
South Dakota 2,780 6.58 3.79 $15.66 $32,570
Kansas 4,610 3.35 1.93 $16.18 $33,640
Utah 4,690 3.22 1.86 $16.10 $33,500
South Carolina 6,610 3.21 1.85 $17.16 $35,700
Arizona 8,130 2.91 1.68 $17.51 $36,430




Top paying States for this occupation:

State Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
District of Columbia 300 0.42 0.24 $30.87 $64,210
Massachusetts 5,000 1.40 0.81 $22.02 $45,810
Alaska 360 1.14 0.65 $21.90 $45,540
Connecticut 1,900 1.14 0.66 $21.81 $45,360
New Jersey 5,210 1.29 0.74 $21.76 $45,260





Metropolitan areas with the highest employment level in this occupation:

Metropolitan area Employment (1) Employment per thousand jobs Location quotient (9) Hourly mean wage Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA 13,200 1.39 0.80 $23.04 $47,920
Dallas-Fort Worth-Arlington, TX 12,310 3.45 1.99 $17.90 $37,230
Los Angeles-Long Beach-Anaheim, CA 9,850 1.61 0.93 $21.20 $44,100
Chicago-Naperville-Elgin, IL-IN-WI 7,920 1.71 0.98 $19.04 $39,610
Phoenix-Mesa-Scottsdale, AZ 7,290 3.55 2.04 $17.36 $36,100
Atlanta-Sandy Springs-Roswell, GA 6,590 2.46 1.41 $18.83 $39,160
Houston-The Woodlands-Sugar Land, TX 6,270 2.10 1.21 $17.90 $37,240
Miami-Fort Lauderdale-West Palm Beach, FL 5,740 2.22 1.28 $19.73 $41,030
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD 5,430 1.91 1.10 $19.08 $39,690
Boston-Cambridge-Nashua, MA-NH 4,560 1.65 0.95 $21.54 $44,800