Occupational Employment and Wages, May 2018

43-4171 Receptionists and Information Clerks

Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. Excludes "Switchboard Operators, Including Answering Service" (43-2011).

National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation

National estimates for this occupation: Top

Employment estimate and mean wage estimates for this occupation:

Employment (1)	Employment RSE (3)	Mean hourly wage	Mean annual wage (2)	Wage RSE (3)
1,043,630	0.5 %	$14.59	$30,350	0.2 %

Percentile wage estimates for this occupation:

Percentile	10%	25%	50% (Median)	75%	90%
Hourly Wage	$9.90	$11.60	$14.01	$17.15	$20.03
Annual Wage (2)	$20,600	$24,120	$29,140	$35,660	$41,660

Industry profile for this occupation: Top

Industries with the highest published employment and wages for this occupation are provided. For a list of all industries with employment in this occupation, see the Create Customized Tables function.

Industries with the highest levels of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Offices of Physicians	216,390	8.35	$15.01	$31,210
Offices of Dentists	80,460	8.50	$17.30	$35,970
Personal Care Services	68,060	9.50	$12.31	$25,600
Offices of Other Health Practitioners	63,280	6.96	$14.12	$29,360
Other Professional, Scientific, and Technical Services	57,140	7.85	$14.41	$29,980

Industries with the highest concentration of employment in this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Personal Care Services	68,060	9.50	$12.31	$25,600
Offices of Dentists	80,460	8.50	$17.30	$35,970
Offices of Physicians	216,390	8.35	$15.01	$31,210
Other Professional, Scientific, and Technical Services	57,140	7.85	$14.41	$29,980
Offices of Other Health Practitioners	63,280	6.96	$14.12	$29,360

Top paying industries for this occupation:

Industry	Employment (1)	Percent of industry employment	Hourly mean wage	Annual mean wage (2)
Postal Service (federal government)	320	0.05	$28.48	$59,230
Scheduled Air Transportation	(8)	(8)	$19.32	$40,180
Federal Executive Branch (OES Designation)	480	0.02	$19.18	$39,890
Insurance and Employee Benefit Funds	70	1.21	$19.02	$39,570
Securities, Commodity Contracts, and Other Financial Investments and Related Activities	4,910	0.53	$18.61	$38,710

Geographic profile for this occupation: Top

States and areas with the highest published employment, location quotients, and wages for this occupation are provided. For a list of all areas with employment in this occupation, see the Create Customized Tables function.

States with the highest employment level in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
California	102,590	6.03	0.84	$15.96	$33,190
New York	95,740	10.20	1.41	$16.55	$34,430
Florida	82,180	9.55	1.32	$14.00	$29,120
Texas	63,980	5.28	0.73	$13.17	$27,400
New Jersey	54,490	13.45	1.87	$15.93	$33,120

States with the highest concentration of jobs and location quotients in this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New Jersey	54,490	13.45	1.87	$15.93	$33,120
South Dakota	5,340	12.64	1.75	$13.11	$27,280
New York	95,740	10.20	1.41	$16.55	$34,430
Idaho	6,760	9.58	1.33	$13.89	$28,900
Florida	82,180	9.55	1.32	$14.00	$29,120

Top paying States for this occupation:

State	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
District of Columbia	4,080	5.73	0.80	$18.41	$38,290
Alaska	2,790	8.85	1.23	$16.98	$35,310
Connecticut	14,350	8.64	1.20	$16.76	$34,860
New York	95,740	10.20	1.41	$16.55	$34,430
Washington	26,010	7.98	1.11	$16.34	$33,990

Metropolitan areas with the highest employment level in this occupation:

Metropolitan area	Employment (1)	Employment per thousand jobs	Location quotient (9)	Hourly mean wage	Annual mean wage (2)
New York-Newark-Jersey City, NY-NJ-PA	107,830	11.35	1.57	$16.84	$35,020
Los Angeles-Long Beach-Anaheim, CA	41,050	6.71	0.93	$15.64	$32,540
Chicago-Naperville-Elgin, IL-IN-WI	32,310	6.96	0.97	$14.90	$30,990
Miami-Fort Lauderdale-West Palm Beach, FL	27,430	10.59	1.47	$14.60	$30,370
Washington-Arlington-Alexandria, DC-VA-MD-WV	24,400	7.78	1.08	$16.13	$33,550
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD	22,480	7.89	1.09	$14.77	$30,730
Dallas-Fort Worth-Arlington, TX	19,260	5.40	0.75	$13.77	$28,650
Houston-The Woodlands-Sugar Land, TX	17,530	5.88	0.82	$13.24	$27,540
Boston-Cambridge-Nashua, MA-NH	16,500	5.98	0.83	$15.93	$33,130
Phoenix-Mesa-Scottsdale, AZ	15,840	7.71	1.07	$14.77	$30,720