Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2019
43-0000 Office and Administrative Support Occupations (Major Group)
This major group comprises the following occupations:
First-Line Supervisors of Office and Administrative Support Workers ;
Switchboard Operators, Including Answering Service ;
Telephone Operators ;
Communications Equipment Operators, All Other ;
Bill and Account Collectors ;
Billing and Posting Clerks ;
Bookkeeping, Accounting, and Auditing Clerks ;
Gambling Cage Workers ;
Payroll and Timekeeping Clerks ;
Procurement Clerks ;
Tellers ;
Financial Clerks, All Other ;
Brokerage Clerks ;
Correspondence Clerks ;
Court, Municipal, and License Clerks ;
Credit Authorizers, Checkers, and Clerks ;
Customer Service Representatives ;
Eligibility Interviewers, Government Programs ;
File Clerks ;
Hotel, Motel, and Resort Desk Clerks ;
Interviewers, Except Eligibility and Loan ;
Library Assistants, Clerical ;
Loan Interviewers and Clerks ;
New Accounts Clerks ;
Order Clerks ;
Human Resources Assistants, Except Payroll and Timekeeping ;
Receptionists and Information Clerks ;
Reservation and Transportation Ticket Agents and Travel Clerks ;
Information and Record Clerks, All Other ;
Cargo and Freight Agents ;
Couriers and Messengers ;
Public Safety Telecommunicators ;
Dispatchers, Except Police, Fire, and Ambulance ;
Meter Readers, Utilities ;
Postal Service Clerks ;
Postal Service Mail Carriers ;
Postal Service Mail Sorters, Processors, and Processing Machine Operators ;
Production, Planning, and Expediting Clerks ;
Shipping, Receiving, and Inventory Clerks ;
Weighers, Measurers, Checkers, and Samplers, Recordkeeping ;
Executive Secretaries and Executive Administrative Assistants ;
Legal Secretaries and Administrative Assistants ;
Medical Secretaries and Administrative Assistants ;
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive ;
Data Entry Keyers ;
Word Processors and Typists ;
Desktop Publishers ;
Insurance Claims and Policy Processing Clerks ;
Mail Clerks and Mail Machine Operators, Except Postal Service ;
Office Clerks, General ;
Office Machine Operators, Except Computer ;
Proofreaders and Copy Markers ;
Statistical Assistants ;
Office and Administrative Support Workers, All Other
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this major group:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 19,528,250 |
0.2 % |
$19.73 |
$41,040 |
0.1 % |
Percentile wage estimates for this major group:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$11.44 |
$14.14 |
$18.07 |
$23.75 |
$30.41 |
| Annual Wage (2) |
$23,790 |
$29,400 |
$37,580 |
$49,390 |
$63,260 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
993,480 |
48.57 |
$18.79 |
$39,090 |
| Local Government, excluding schools and hospitals (OES Designation) |
986,750 |
17.81 |
$20.78 |
$43,230 |
| Offices of Physicians |
795,690 |
30.05 |
$18.22 |
$37,890 |
| General Medical and Surgical Hospitals |
656,590 |
11.76 |
$19.59 |
$40,750 |
| Employment Services |
570,790 |
15.51 |
$17.98 |
$37,390 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Postal Service (federal government) |
549,210 |
86.96 |
$25.18 |
$52,370 |
| Business Support Services |
569,930 |
63.90 |
$16.51 |
$34,340 |
| Freight Transportation Arrangement |
117,820 |
50.09 |
$22.22 |
$46,220 |
| Credit Intermediation and Related Activities (5221 And 5223 only) |
993,480 |
48.57 |
$18.79 |
$39,090 |
| Office Administrative Services |
207,550 |
41.65 |
$20.18 |
$41,970 |
Top paying industries for this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Monetary Authorities-Central Bank |
2,480 |
12.99 |
$29.85 |
$62,090 |
| Natural Gas Distribution |
19,500 |
17.82 |
$29.32 |
$60,980 |
| Pipeline Transportation of Crude Oil |
960 |
8.10 |
$28.53 |
$59,350 |
| Electric Power Generation, Transmission and Distribution |
56,110 |
14.59 |
$27.08 |
$56,330 |
| Motor Vehicle Manufacturing |
3,400 |
1.45 |
$26.77 |
$55,690 |
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
2,154,700 |
123.96 |
0.93 |
$22.08 |
$45,930 |
| Texas |
1,820,280 |
146.43 |
1.10 |
$18.66 |
$38,810 |
| New York |
1,334,940 |
140.18 |
1.05 |
$22.57 |
$46,940 |
| Florida |
1,294,440 |
147.20 |
1.11 |
$18.33 |
$38,130 |
| Pennsylvania |
825,920 |
139.95 |
1.05 |
$19.45 |
$40,460 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Arizona |
438,330 |
152.90 |
1.15 |
$19.15 |
$39,820 |
| Florida |
1,294,440 |
147.20 |
1.11 |
$18.33 |
$38,130 |
| Texas |
1,820,280 |
146.43 |
1.10 |
$18.66 |
$38,810 |
| Delaware |
65,890 |
145.80 |
1.10 |
$19.78 |
$41,150 |
| Alaska |
46,230 |
145.80 |
1.10 |
$22.22 |
$46,210 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| District of Columbia |
72,670 |
100.44 |
0.76 |
$26.48 |
$55,090 |
| Massachusetts |
445,160 |
122.98 |
0.92 |
$23.08 |
$48,000 |
| Connecticut |
224,470 |
134.81 |
1.01 |
$22.78 |
$47,390 |
| New York |
1,334,940 |
140.18 |
1.05 |
$22.57 |
$46,940 |
| Alaska |
46,230 |
145.80 |
1.10 |
$22.22 |
$46,210 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| New York-Newark-Jersey City, NY-NJ-PA |
1,356,000 |
140.44 |
1.06 |
$22.98 |
$47,790 |
| Los Angeles-Long Beach-Anaheim, CA |
834,580 |
133.75 |
1.01 |
$21.81 |
$45,370 |
| Chicago-Naperville-Elgin, IL-IN-WI |
611,120 |
130.68 |
0.98 |
$20.73 |
$43,110 |
| Dallas-Fort Worth-Arlington, TX |
571,530 |
156.29 |
1.18 |
$19.62 |
$40,800 |
| Houston-The Woodlands-Sugar Land, TX |
419,280 |
137.37 |
1.03 |
$19.79 |
$41,150 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
416,410 |
144.77 |
1.09 |
$20.97 |
$43,620 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
405,380 |
153.42 |
1.15 |
$18.92 |
$39,350 |
| Atlanta-Sandy Springs-Roswell, GA |
361,550 |
131.78 |
0.99 |
$19.37 |
$40,300 |
| Washington-Arlington-Alexandria, DC-VA-MD-WV |
358,860 |
112.87 |
0.85 |
$23.21 |
$48,270 |
| Boston-Cambridge-Nashua, MA-NH |
345,570 |
123.51 |
0.93 |
$23.61 |
$49,100 |
United States Department of Labor
