Occupational Employment and Wage Statistics
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Occupational Employment and Wages, May 2019
43-4151 Order Clerks
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints. Excludes "Dispatchers, Except Police, Fire, and Ambulance" (43-5032) who both dispatch and take orders for services.
National estimates for this occupation
Industry profile for this occupation
Geographic profile for this occupation
National estimates for this occupation: Top
Employment estimate and mean wage estimates for this occupation:
| Employment (1) |
Employment
RSE (3) |
Mean hourly
wage |
Mean annual
wage (2) |
Wage RSE (3) |
| 137,180 |
2.5 % |
$17.60 |
$36,600 |
0.7 % |
Percentile wage estimates for this occupation:
| Percentile |
10% |
25% |
50%
(Median) |
75% |
90% |
| Hourly Wage |
$11.18 |
$13.13 |
$16.46 |
$20.99 |
$25.99 |
| Annual Wage (2) |
$23,260 |
$27,300 |
$34,240 |
$43,660 |
$54,050 |
Industry profile for this occupation: Top
Industries with the highest published employment and wages for this occupation are provided.
For a list of all industries with employment in this occupation, see the Create Customized Tables function.
Industries with the highest levels of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
22,410 |
5.76 |
$16.92 |
$35,180 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
14,190 |
0.99 |
$18.81 |
$39,120 |
| General Merchandise Stores |
7,250 |
0.23 |
$12.41 |
$25,820 |
| Merchant Wholesalers, Nondurable Goods (4244 and 4248 only) |
6,270 |
0.63 |
$18.02 |
$37,470 |
| Warehousing and Storage |
6,120 |
0.50 |
$16.14 |
$33,570 |
Industries with the highest concentration of employment in this occupation:
| Industry |
Employment (1) |
Percent of industry employment |
Hourly mean wage |
Annual mean wage (2) |
| Electronic Shopping and Mail-Order Houses |
22,410 |
5.76 |
$16.92 |
$35,180 |
| Apparel, Piece Goods, and Notions Merchant Wholesalers |
3,140 |
2.09 |
$17.51 |
$36,430 |
| Merchant Wholesalers, Durable Goods (4232, 4233, 4235, 4236, 4237, and 4239 only) |
14,190 |
0.99 |
$18.81 |
$39,120 |
| Merchant Wholesalers, Nondurable Goods (4241, 4247, and 4249 only) |
5,220 |
0.93 |
$17.66 |
$36,730 |
| Merchant Wholesalers, Nondurable Goods (4242 and 4246 only) |
3,320 |
0.87 |
$18.79 |
$39,080 |
Top paying industries for this occupation:
Geographic profile for this occupation: Top
States and areas with the highest published employment, location quotients, and wages for this occupation are provided.
For a list of all areas with employment in this occupation, see the Create Customized Tables function.
States with the highest employment level in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| California |
30,150 |
1.73 |
1.86 |
$19.12 |
$39,780 |
| Texas |
13,260 |
1.07 |
1.14 |
$16.74 |
$34,820 |
| Florida |
8,530 |
0.97 |
1.04 |
$16.43 |
$34,180 |
| New York |
6,430 |
0.68 |
0.72 |
$17.41 |
$36,220 |
| Ohio |
5,920 |
1.09 |
1.16 |
$16.54 |
$34,410 |
States with the highest concentration of jobs and location quotients in this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Vermont |
620 |
2.03 |
2.17 |
$17.02 |
$35,400 |
| Washington |
5,890 |
1.77 |
1.90 |
$21.62 |
$44,970 |
| California |
30,150 |
1.73 |
1.86 |
$19.12 |
$39,780 |
| Colorado |
3,860 |
1.44 |
1.54 |
$18.43 |
$38,340 |
| Wisconsin |
4,090 |
1.43 |
1.53 |
$17.02 |
$35,400 |
Top paying States for this occupation:
| State |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Washington |
5,890 |
1.77 |
1.90 |
$21.62 |
$44,970 |
| Massachusetts |
2,180 |
0.60 |
0.64 |
$20.82 |
$43,310 |
| Connecticut |
550 |
0.33 |
0.35 |
$20.57 |
$42,790 |
| New Jersey |
4,990 |
1.22 |
1.31 |
$20.15 |
$41,920 |
| Alaska |
170 |
0.53 |
0.57 |
$20.13 |
$41,870 |
Metropolitan areas with the highest employment level in this occupation:
| Metropolitan area |
Employment (1) |
Employment per thousand jobs |
Location quotient (9) |
Hourly mean wage |
Annual mean wage (2) |
| Los Angeles-Long Beach-Anaheim, CA |
14,130 |
2.26 |
2.42 |
$18.23 |
$37,920 |
| New York-Newark-Jersey City, NY-NJ-PA |
8,640 |
0.90 |
0.96 |
$18.74 |
$38,990 |
| Dallas-Fort Worth-Arlington, TX |
5,390 |
1.48 |
1.58 |
$16.66 |
$34,650 |
| Seattle-Tacoma-Bellevue, WA |
4,710 |
2.33 |
2.49 |
$22.67 |
$47,150 |
| San Francisco-Oakland-Hayward, CA |
3,880 |
1.57 |
1.68 |
$21.74 |
$45,220 |
| Houston-The Woodlands-Sugar Land, TX |
3,220 |
1.06 |
1.13 |
$17.77 |
$36,970 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD |
2,910 |
1.01 |
1.08 |
$16.59 |
$34,510 |
| Chicago-Naperville-Elgin, IL-IN-WI |
2,850 |
0.61 |
0.65 |
$18.00 |
$37,430 |
| Riverside-San Bernardino-Ontario, CA |
2,840 |
1.85 |
1.98 |
$18.26 |
$37,980 |
| Miami-Fort Lauderdale-West Palm Beach, FL |
2,490 |
0.94 |
1.01 |
$15.93 |
$33,140 |
United States Department of Labor
