Office and Administrative Support Occupations

Employment of office and administrative support occupations is projected to decline 3 percent, with a loss of about 608,100 jobs from 2018 to 2028. Technology is expected to substitute or supplant some functions that workers in office and administrative support occupations do.

The median annual wage for office and administrative support occupations was $35,760 in May 2018, below the median for all occupations of $38,640.

  Occupation Job Summary Entry-Level Education 2020 MEDIAN PAY
Bill and account collectors Bill and Account Collectors

Bill and account collectors try to recover payment on overdue bills.

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Bookkeeping, accounting, and auditing clerks Bookkeeping, Accounting, and Auditing Clerks

Bookkeeping, accounting, and auditing clerks produce financial records for organizations and check financial records for accuracy.

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Customer service representatives Customer Service Representatives

Customer service representatives interact with customers to handle complaints, process orders, and answer questions.

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Desktop publishers Desktop Publishers

Desktop publishers use computer software to design page layouts for items that are printed or published online.

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Financial clerks Financial Clerks

Financial clerks do administrative work, keep records, help customers, and carry out financial transactions.

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General office clerks General Office Clerks

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

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Information clerks Information Clerks

Information clerks perform routine clerical duties, maintain records, collect data, and provide information to customers.

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Material recording clerks Material Recording Clerks

Material recording clerks track product information in order to keep businesses and supply chains on schedule.

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Police, fire, and ambulance dispatchers Police, Fire, and Ambulance Dispatchers

Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.

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Postal service workers Postal Service Workers

Postal service workers sell postal products and collect, sort, and deliver mail.

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Receptionists Receptionists

Receptionists do tasks such as answering phones, receiving visitors, and providing information about their organization to the public.

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Secretaries and administrative assistants Secretaries and Administrative Assistants

Secretaries and administrative assistants perform routine clerical and administrative duties.

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Tellers Tellers

Tellers are responsible for accurately processing routine transactions at a bank.

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Last Modified Date: Wednesday, September 4, 2019