Figure 7. Satisfaction scores, by category, for the Occupational Outlook Handbook from the American Customer Satisfaction Index, January 2012 to August 2012
Date Overall satisfaction Functionality Look and feel Navigation Search

Jan 2012

78 78 75 72 73

Feb 2012

79 79 76 73 74

Mar 2012

80 79 76 74 75

Apr 2012

81 81 79 77 77

May 2012

82 81 79 77 77

Jun 2012

82 82 79 77 78

Jul 2012

82 81 81 77 78

Aug 2012

86 85 82 80 80

Note: Implementation of the redesigned Occupational Outlook Handbook was in March 2012.

Source: U.S. Bureau of Labor Statistics.